We don’t sit on orders. If you secured a piece, it moves.

Once it leaves us, it’s in the carrier’s hands. In saying that, we know delays happen especially when everyone else is trying to move at the same time.

PROCESSING

• Dispatched within 1–3 business days
  
• Monday–Friday (no weekends, no VIC public holidays)
  
• Orders placed after 2PM AEST are processed the next business day
  
• Victorian holidays may cause slight delays
  

Tracking is sent once your order leaves us.

DELIVERY

AUSTRALIA

Standard: 2–7 business days

EXPRESS: 1–3 business days

Tracked via Australia Post or equivalent.

INTERNATIONAL

• 7–14 business days
  
• Fully tracked
  

Any duties or taxes are on you.

SUPPORT

support@off-tik.com